If you’re not 100% satisfied with your purchase, we will gladly accept returns in a like new condition. Items must be returned with all original tags and packaging.
SHOP WITH CONFIDENCE.
Our guarantee to you.
We want you to be confident in your purchase. That's why every purchase comes with our "Shop with Confidence" Guarantee. Our professional staff of over 250 cycling enthusiasts will ensure that your experiences both on and off your bike are the best they can be.
So read on to learn more and shop with confidence knowing we've got your back.
Hassle-Free Returns
Price Match Guarantee
We will price match any identical product that both Mike's Bikes and any of our U.S. competitors have in stock. The item must be shippable or locally available.
Free Adjustments
If your ride isn't 100% smooth within the first 3 months, we'll fix it at any of our stores for free. Not local? We'll chat with you about your unique use case over a brief phone or video call, and provide guidance every step of the way. We're available 7 days a week!
Why shop with us?
Because we know bikes and we care. We don't sell snowboards, we don't sell kayaks and we don't sell tents. We only sell bikes - you might even say bikes are our life. Why does that matter? Because this utter fanaticism for our product makes us the best at what we do - We live to put more butts on bikes.
At Mike's Bikes, we make it personal. We know that every single rider is unique, and we're here for the ride of your life. If you ever are in need of assistance—online chat, phone, or email—we are here to help.
Phone
Give us a call anytime; 7 days 9–5 PST.
Chat
Chat with a bike expert; 7 days 9–5 PST.
Drop us a line anytime and we’ll get back to you within 24 hours.